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Welcome to Italy- Doing Business
Some key dos and don’ts when doing business in Italy:
- Italians are formal, especially on initial contact and one would use “buon giorno Signor Rossi” rather than “ciao Mario” and shake hands rather than embrace and kiss. Being over-familiar make people nervous and suspicious of your intentions.
- Building good business relationships is critical irrespective of whether you are working with a colleague, looking for a supplier or selling a product or service.
- Make first contact via third party recommendation if at all possible. It can often be difficult to get the first meeting without it.
- Dressing well and giving a good impression is known as “la bella figura” and Italians will judge you, your company and your product on the basis of the sartorial and professional impression you make.
- It is always very useful to have an Italian speaker on your team to ensure that communication is good and misunderstandings avoided.
- Italian business is hierarchical - it is important to ensure that you are speaking with the decision-maker.
- Decisions are often made between as well as during meetings.
- Italians strive for a win-win solution in negotiations.
- Italians highly prize creativity and flexibility.
Helen Burgess
Insight Italy
www.insight-Italy.com
Find Out More About Doing Business in Italy
Please visit Insight Italy on www.insight-Italy.com for more detailed information and assistance on doing business in Italy. You can also complete our Online Living and Working in Italy review for some quick feedback as well as request a consultation by clicking on the links below.
Click here to go to our Online Financial Planning Review for Expatriates Resident in Italy
Click here to go to our Online Living and Working in Italy Review
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